FREQUENTLY ASKED QUESTIONS
Have questions about our services? You’re in the right place!
Browse our frequently asked questions to learn how CliniSight can support your organization.
- Virtual Assistants
- Joint Commission
- Clinical Supervisor and Monthly File Auditing
- CaaS
- State Nursing Pool Licensure Consulting
- General
Can I hire a part-time Virtual Assistant?
Yes! You can hire a Virtual Assistant (VA) on a part-time or full-time basis, depending on your agency’s needs. We offer flexible support models designed to fit your workflow and budget
How quickly can they start?
Typically, your dedicated VA can start within 5-7 business days. We’ll match you with a candidate based on your specific needs and handle the onboarding process to ensure a smooth and timely start.
Do I need to train them?
VAs come pre-trained on healthcare staffing basics, credentialing terminology, ATS, and more. However, a brief orientation to your specific processes, tools, and preferences is always recommended for the best results.
What can a VA do to help my agency?
A Virtual Assistant can save you hours each day by handling a multitude of time-consuming tasks. Check out this blog: 20 Tasks A Virtual Assistant Can Do for Your Healthcare Staffing Agency
Can I get a dedicated VA for my agency?
Absolutely, each of our clients receive a dedicated Virtual Assistant who becomes familiar with your systems, team, and workflow. Your VA works exclusively with your organization during their assigned hours, ensuring consistency, accountability, and trust.
How long does it take to get certified?
The timeline to achieve Joint Commission certification typically ranges from 3 to 6 months, depending on your agency’s current level of compliance, documentation readiness, and how quickly you can implement required changes. Our team guides you through each step to help you stay on track.
Can small agencies become JC certified?
Of course! Agencies of all sizes, including startups and small teams, are eligible for Joint Commission certification. In fact, certification can give smaller firms a competitive edge by signaling professionalism, compliance, and quality clients and clinicians.
What is the cost?
Costs vary based on the size, structure, and specific needs of your organization. We offer flexible consulting packages that fit your budget and timeline. Schedule a free consultation to receive a personalized quote.
Do you offer mock surveys and readiness prep?
Yes, we offer full mock surveys, documentation reviews, and readiness assessments. Our team conducts a walkthrough of Joint Commission standards with your staff to identify gaps, prepare you for the real survey, and increase your chance of first-time success!
What is a Clinical Supervisor, and why do I need one?
A Clinical Supervisor is a licensed healthcare professional who oversees clinical staff, ensures quality patient care, and provides leadership and compliance oversight. Many states and accrediting bodies require agencies to have a designated Clinical Supervisor to maintain licensure and accreditation.
Is a Clinical Supervisor required for Joint Commission compliance?
Yes, the Joint Commission requires a designated individual to oversee clinical care and staff competency. Our supervisors help ensure your organization remains compliant with these standards.
Can your Clinical Supervisors oversee both per diem and travel nurses?
Absolutely. Our supervisors are equipped to oversee various staffing models, including per diem, travel, and long-term placement clinicians.
What does the Clinical Supervisor actually do for my agency?
At CliniSight, the Clinical Supervisor serves as a vital extension of your leadership team. They are responsible for overseeing the professional conduct and performance of your clinical staff, ensuring that all clinical activities meet industry standards and regulatory requirements. This includes reviewing incident reports, guiding clinical decision-making, supporting staff with clinical questions or concerns, and maintaining documentation required for compliance with Joint Commission and state regulations. Their oversight helps ensure your agency delivers safe, ethical, and high-quality care while remaining audit-ready at all times.
Why are monthly audits important?
Monthly audits are a proactive way to ensure your agency remains in compliance with both internal policies and external standards. These audits help identify credentialing gaps, catch expired or missing documents, and uncover areas where processes can be improved before they become issues. Regular reviews also keep your files organized and survey-ready, reducing the risk of non-compliance during Joint Commission visits or state audits. Most importantly, consistent auditing reflects a culture of accountability and quality, which builds trust with both your clients and clinical professionals.
Can you customize the audit checklist based on our policies?
Yes! We tailor our audit criteria to your internal policies, Joint Commission standards, and state licensing requirements.
Do you provide feedback and recommendations after each audit?
Yes – we provide detailed compliance feedback along with actionable recommendations and timelines for correction, if needed.
What makes CliniSight’s service different from hiring in-house?
We offer licensed, experienced professionals without the overhead of a full-time hire. You gain expert oversight and regulatory compliance without the HR burden.
What is Credentialing-as-a-Service?
Credentialing-as-a-Service (CaaS) is CliniSight’s done-for-you solution that takes the entire credentialing and compliance process off your plate. Instead of managing document collection, verification, and follow-ups in-house, you pay per placement, and we handle everything, ensuring your candidates are fully credentialed, compliant, and ready to work. It’s a scalable and efficient way to support your internal team without sacrificing speed or accuracy.
How long does it take?
The timeline depends on how quickly we receive required documents and responses from third parties, but on average, we can fully credential a provider within 5 to 10 business days. Rush options may be available depending on provider readiness and your agency’s workflow.
What types of healthcare providers can you credential?
We credential a wide range of healthcare professionals including RNs, LPNs, CNAs, allied health providers, and even locum tenens or non-clinical roles depending on your organization’s needs. Our team is experienced in credentialing for both per diem and travel assignments, as well as permanent placements.
What is State Nursing Pool Licensure?
State Nursing Pool Licensure is a type of registration or licensing required in certain states for healthcare staffing agencies that place nurses or direct care staff. It ensures that your agency is authorized to operate and supply healthcare workers legally within that state. Requirements vary by location, and not all states mandate this licensure, but many do, including Florida, Louisiana, and others.
How long does it take to get a State Nursing Pool License?
The timeline varies by state, but generally, it can take anywhere from 2 to 12 weeks, depending on the complexity of the application, how quickly documentation is submitted, and the processing time of the licensing board. CliniSight helps expedite this process by ensuring all forms, supporting documents, and payment submissions are accurate and complete from the start.
Do you handle renewals and ongoing compliance?
Yes! We handle initial licensure and renewals. While we do not complete or submit reporting requirements, we can assist agencies with requirements and steps to complete those reports.
What is CliniComply?
CliniComply is CliniSight’s new compliance tracking platform designed to manage State Nursing Pool licensing timelines, renewal schedules, reporting timelines and requirements, and regulatory requirements for each state. CliniComply will help you stay ahead of deadlines, avoid lapses, and give you complete peace of mind when it comes to compliance.
What industries or agency types do you specialize in?
We specialize in supporting healthcare staffing agencies, including those placing nurses, allied health professionals, direct care workers, and non-clinical staff. We work with both startups and established firms across per diem, travel, and temp-to-perm models.
Do you offer customized service packages?
We specialize in supporting healthcare staffing agencies, including those placing nurses, allied health professionals, direct care workers, and non-clinical staff. We work with both startups and established firms across per diem, travel, and temp-to-perm models.
How quickly can we get started with CliniSight?
Most clients are onboarded within 3 to 5 business days. After a quick consultation, we’ll assign your team and begin service right away.